Terms and Conditions

Welcome to Apex Telehealth Services. Please read these Terms and Conditions carefully before using our online platform for healthcare services.

1. Acceptance of Terms

By accessing or using our site, you agree to comply with and be bound by these Terms and Conditions, as well as any applicable laws and regulations. If you do not agree to these terms, please do not use this service.

2. Services Provided

Apex Telehealth Services offers online medical consultations, specialist referrals, virtual follow-up appointments, chronic condition management, mental health consultations, and prescription refills via telemedicine. These services are provided through our online platform subject to availability and regulatory guidelines.

3. User Responsibilities

• You agree to provide accurate, current, and complete information as requested during registration or consultations.
• You acknowledge that medical advice provided through telemedicine may have limitations compared to in-person consultations.
• You will use the services for lawful purposes only and will not misuse or interfere with the platform.

4. Medical Disclaimer

Our services are not a substitute for emergency medical care. In case of a medical emergency, please contact emergency services or go to the nearest emergency room immediately.

The information and consultations provided are for general health purposes and should not be solely relied upon for diagnosis or treatment decisions without consulting your personal healthcare provider.

5. Prescription Policy

Prescriptions issued through our telemedicine service are based on the healthcare professional's assessment and applicable regulations. Apex Telehealth Services reserves the right to refuse or withdraw prescriptions if deemed medically inappropriate.

6. Privacy and Confidentiality

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal health information. By using this service, you consent to the practices described in the Privacy Policy.

7. Intellectual Property

All content, trademarks, and intellectual property displayed on this platform are owned by or licensed to Apex Telehealth Services and are protected by applicable laws. You may not reproduce, distribute, or use any content from our site without prior written permission.

8. Limitation of Liability

To the fullest extent allowed by law, Apex Telehealth Services and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the service or reliance on the information provided.

9. Termination

We reserve the right to suspend or terminate your access to our services at any time, without prior notice, for conduct that breaches these Terms or is otherwise unlawful or harmful to our platform or users.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Illinois, United States. Any disputes arising from the use of the service shall be subject to the exclusive jurisdiction of the courts located in Chicago, Illinois.

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at: